When you stay at the kind of hotel that doesn’t have a kettle in the room, you head out for breakfast.
Literally 30 seconds from our hotel there was a Starbucks. The New York Times, wifi, loads of space to sit and surf – perfect.
Now, I have been in other Starbucks both in the US and overseas, but this one was a delight.
The staff were charming to a fault, were friendly and welcoming, despite the high volume of customers streaming in every morning. By Day 3, they all recognised us (think it was my funny Pom accent) and even though I could never remember that a grande = medium (have I finally got that right ?) they greeted us with big happy smiles every day of our 10 days stay in Manhattan, and remembered our mispronounced orders.
Well done & thank you.